AT&T - UX Research
Under NDA
Continuously seek ways to improve the user experience based on feedback and data.
Please contact me for an interview to discuss our outcomes.
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UX Research
Researched and managed multiple iterative research projects for numerous customer and employee initiatives.
Responsibilities
Lead and mentor a team of UX designers, researchers, and other professionals. Collaborate with stakeholders to integrate UX strategies into product roadmaps. Oversee the end-to-end UX process from research to final design. Guide the team in conducting user research, usability testing, and other methods to gather insights. Ensure the creation of user personas, journey maps, and other tools to understand user needs and behaviors.